// Legal — Circle Core Apartments
Effective 26 May 2026 — Applies to the Circle Core Apartments management system
This privacy statement applies to the Circle Core Apartments property and tenant management system (“the System”), developed and supplied by Circle Core Technologies (Pty) Ltd (“we”, “us”, “Circle Core”). This statement describes how personal information is collected, used, stored, and protected when the System is deployed by property owners and managers (“Operators”) to manage their residential or commercial rental properties.
The System is used by Operators to record and manage information about their tenants and properties. The categories of personal information that may be captured include:
Personal information collected and stored in the System is used for the following operational purposes:
Circle Core Technologies does not use tenant data stored in the System for any marketing, profiling, or commercial purpose unrelated to the operation of the System.
Circle Core Technologies applies reasonable technical and organisational safeguards to protect personal information stored in the System. These include:
While Circle Core Technologies implements reasonable safeguards, no system can guarantee absolute security. Operators are responsible for maintaining the security of their own access credentials, managing staff permissions within the System, and implementing appropriate internal controls over tenant data access.
The System may interact with or rely on the following categories of third-party services:
Circle Core Technologies does not sell, rent, or trade tenant personal information to any third party for commercial purposes.
Tenants whose personal information is recorded in the System have the following rights, which they may exercise by contacting the Operator who holds their information:
Operators using Circle Core Apartments are the responsible parties for tenant data held in their System account. Tenants should direct data access, correction, or deletion requests to their Operator (property owner or manager). Where requests relate to Circle Core Technologies’ direct handling of information, contact us at info@circlecore.co.za.
Tenant and lease records held in the System may be subject to legal data retention obligations under South African property law, tax legislation, and financial record-keeping requirements. Operators are responsible for understanding and applying applicable retention periods to records held in their System account. Circle Core Technologies does not automatically delete records and will retain System data for as long as the Operator account remains active or as required to fulfil contractual and legal obligations.
Circle Core Technologies is committed to responsible handling of personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). We process personal information lawfully, for specific and legitimate purposes, and retain it only as long as necessary for those purposes. We support Operators in meeting their own POPIA obligations by providing a System with appropriate access controls, data management tools, and documented data handling practices. Operators who deploy Circle Core Apartments as their property management system are themselves responsible parties under POPIA for the personal information of their tenants.
Questions, requests, or concerns regarding this privacy statement or the handling of personal information in the Circle Core Apartments system should be directed to Circle Core Technologies at info@circlecore.co.za. We will respond to written requests within a reasonable timeframe in accordance with applicable legislation.